Our Website

Our website address is: https://www.scottrichards.co.uk.

Website Privacy Policy

This privacy policy sets out how Scott Richards uses and protects information that you give Scott Richards when you use our website, www.scottrichards.co.uk.

By using our site, you are accepting these terms of use and that you are agreeing to abide by them.  If you are not in agreement with these terms of use, please refrain from using our site.

Scott Richards is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Scott Richards may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/05/2018, to take into account the requirements of the General Data Protection Regulation (GDPR), and subsequent UK GDPR (following Brexit).  Please read these terms of use carefully before you start to use this site.  You may only use our site for lawful purposes.

Who we Are

Scott Richards Solicitors are a Partnership.  Our registered office is Newfoundland House, 4 Regent Street, Teignmouth, Devon, TQ14 8SL.  We are authorised and regulated by the Solicitors Regulation Authority (SRA number 54926). Our second office is based in Newton Abbot, address, Scott Richards Solicitors, Albany Street, Newton Abbot, TQ12 2AN.

Scott Richards maintains professional indemnity insurance cover in accordance with the rules of the Solicitors Regulation Authority.  Details of our insurers and the scope of our policy are available on request.

What we collect

We may collect the following information via contact forms on the website:

  • name
  • contact information including email address
  • demographic information such as postcode

We may collect the following information via our conveyancing quoting tool on the website:

  • name
  • contact information including email address
  • property information, including address, valuation, mortgage

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our services.
  • To contact you regarding any queries you may have.

We may periodically send promotional emails about our legal services, new products, special offers or other information which we think you may find interesting using the email address which you have provided.  If you were a client of the firm on or before 25th May 2018, we will continue to contact you via post or email unless you ask us not to do so.  If you became a client after 25th May 2018, we will only contact you via post or email if you have provided your consent for us to do so.  You can change your mind at any time by sending an email to unsubscribe@scottrichards.co.uk

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest, such links being provided solely for your information. Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Online Payments

Should you make a payment via our website, please be aware that you will be redirected to the Barclays payment page, hosted and made secure by Barclays bank. We do not hold your personal debit card details, but do receive notification from Barclays that a payment has been made, which includes the total amount paid, last four digits of your card, postcode and reference number.

Your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting but only if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the UK General Data Protection Regulation (GDPR). If you would like a copy of the information held on you please contact us via law@scottrichards.co.uk or write to Scott Richards, Newfoundland House, 4 Regent Street, Teignmouth, Devon, TQ14 8SL.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Complaints
You have the right to complain about the processing of your personal information. If you would like to do so, please contact us at the above address.  If you are still dissatisfied, you have the right to make a complaint to the Information Commissioners Office.  Their website can be found at www.ico.org.uk

Cookies

Our website uses cookies. We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.

About cookies
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies can be used by web servers to identity and track users as they navigate different pages on a website, and to identify users returning to a website.

Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies on this website
We use both session cookies and persistent cookies on this website.

How we use cookies
Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.

We may use the information we obtain from your use of our cookies for the following purposes:

(1) to recognise your computer when you visit our website;
(2) to track you as you navigate our website;
(3) to improve the website’s usability;
(4) to analyse the use of our website;
(5) in the administration of this website;
(6) to personalise our website for you

Third party cookies
When you use our website, you may also be sent third party cookies.

Our service providers may send you cookies. They may use the information they obtain from your use of their cookies:

(1) to track your browser across multiple websites;
(2) to build a profile of your web surfing;
(3) to target advertisements which may be of particular interest to you.

In addition, we may from time to time use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html

Blocking cookies
Most browsers allow you to refuse to accept cookies. For example:

(1) in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector

(2) in Firefox you can block all cookies by clicking “Tools”, “Options”, and un-checking “Accept cookies from sites” in the “Privacy” box.

Blocking all cookies will, however, have a negative impact upon the usability of many websites.

Deleting cookies
You can also delete cookies already stored on your computer:

(1) in Internet Explorer, you must manually delete cookie files;
(2) in Firefox, you can delete cookies by, first ensuring that cookies are to be deleted when you “clear private data” (this setting can be changed by clicking “Tools”, “Options” and “Settings” in the “Private Data” box) and then clicking “Clear private data” in the “Tools” menu.

Obviously, doing this may have a negative impact on the usability of many websites.

Contact us
If you have any questions about our cookies or this Cookies Policy, please contact us.

Cookies that may get installed on your system:

Cookie Type Duration Description
_utma Persistent 2 years Google Analytics cookie – tracks each user’s amount of visits, and the time of the first, the previous, and the current visit
_utmb Persistent 30 mins Google Analytics cookie – used to track how long you stay on a site – when a visit starts and approximately ends
_utmc Session Session Google Analytics cookie – used to track how long you stay on a site – when a visit starts and approximately ends
_utmz Persistent 1 year Google analytics cookie – used to track where a visitor came from
civicAllowCookies Persistent 3 months Cookie to check if you have been notified of our cookie policy
PHPSESSID Session Session PHP Session management

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

We use cookies to analyse our traffic and share information about your use of our site with our social media, advertising and analytics partners. View more
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Who we are

Our website address is: https://www.scottrichards.co.uk.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor's IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements

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