The Lexcel practice management standard is only awarded to solicitors who meet the highest management and customer care standards. Lexcel accredited practices undergo rigorous independent assessment every year to ensure they meet required standards of excellence in areas such as client care, case management and risk management.
Scott Richards Solicitors was initially awarded this accreditation in January 2011 and have maintained this sort after accreditation ever since.
Accredited practices get fewer complaints and claims against them than other practices. By choosing Scott Richards Solicitors, who are Lexcel accredited you can be sure you will get:
- a timely response to all client communications
- regular and accurate cost estimates
- information on how charges will be calculated.
SRA Digital Badge
The digital badge is provided via software which ensures that only firms regulated by the SRA are able to display it. The badge provides a link to information on the protections that being regulated provides.
Conveyancing Quality Scheme
The Conveyancing Quality Scheme provides a recognised quality standard for residential conveyancing practices. As members Scott Richards Solicitors have established a level of credibility among clients, regulators, lenders and insurers based upon:
- the integrity of the Senior Responsible Officer and other key conveyancing staff.
- the firm’s adherence to good practice management standards.
- adherence to prudent and efficient conveyancing procedures through the scheme protocol.
The scheme has created a trusted community which will deter fraud and year on year will drive up standards.
The scheme is overseen by the Law Society.
Resolution, (formerly known as the Solicitors Family Law Association), is an organisation of approximately 5700 lawyers who believe in a constructive, non-confrontational approach to family law matters. Resolution also campaigns for improvements to the family justice system.
Resolution supports the development of family lawyers through its national and regional training programmes, through publications and good practice guides and through its accreditation scheme. Resolution also trains and accredits mediators and is the only body providing training and support for collaborative lawyers in England and Wales.
The cornerstone of membership of Resolution is adherence to a Code of Practice, which sets out the principles of a non-confrontational approach to family law matters. The principles of the code are widely recognised and have been adopted by the Law Society as recommended good practice for all family lawyers.
Scott Richards Solicitors are members and as such follow a Code of Practice which promotes an approach to family law that is sensitive, constructive, cost-effective and most likely to result in an agreement.
Children Panel Accreditation Scheme
Pennie Lennon is a Children Representative having achieved recognition for her expertise in child care law. As such Pennie can act for children in all proceedings where there is provision to do so under the Children Act 1989, the Adoption Act 1976 and the Adoption and Children Act 2002. This means Pennie can represent guardians, parents, grandparents and adult parties in public law proceedings.
The Law Society
The Law Society is the professional independent body for Solicitors in England and Wales. As well as offering advice, training and assistance to Solicitors, they ensure that the rule of law is adhered to and drive for excellence within the community of Solicitors.
Devon & Somerset Law Society
DASLS aims to be the leading local law society in England and Wales. It encourages and supports innovation, integrity and leadership in the legal profession and provides a strong focus for lawyers in the region.